Introduction

The PagerTree API is organized around REST. Our API has predictable, resource-oriented URLs, and uses HTTP response code to indicate API errors. We use built-in HTTP features, like HTTP authentication and HTTP verbs which are understood by off-the-shelf http clients. We support cross-origin resource sharing, allowing you to interact securely with our API from a client-side web application. JSON is returned by all API responses, including errors.

Authentication

To authenticate, use this code:

curl -H "Content-Type: application/json" \
  -X POST \
  -d '{"username":"<username>","password":"<password>"}' \
  https://api.pagertree.com/public/login

Make sure to replace <username> and <password> with your credentials. The above command returns JSON structured like this:

{
  "token": 1
}

PagerTree uses JSON Web Tokens (JWTs) to allow access to the API. You will need to login with your user credentials using the /public/login endpoint.

Authorization: <token>

Errors

An example error message

{
  "errors": [
    {
      "message": "'email' is a required parameter"
    }
  ],
}

PagerTree uses conventional HTTP response code to indicate the success or failure of an API request. In general: codes in the 2xx range indicate success. Codes in the 4xx range indicate an error that failed given the information provided (e.g., a required parameter was omitted, a wrongly formatted object, etc.). Codes in the 5xx range indicate an error with PagerTree's servers (these are rare).

Most 4xx errors that could be handled programmatically (e.g. a bad format) include and error response that briefly explains the error.

Error Code	Meaning	Description
400	Bad Request	The request was unacceptable, often due to a missing required parameter.
401	Unauthorized	A valid JSON token was not provided.
403	Forbidden	You don't have access to the resource requested.
404	Not Found	The resource does not exist.
409	Conflict	The request conflicts with another request (perhaps using the same id or key).
429	Too Many Requests	Too many request hit the API too quickly. We recommend an exponential backoff.
500	Internal Server Error	Something went wrong on PagerTree's servers. (These are rare.)

Pagination and Filters

All top-level API resources have support for bulk fetches via the "list" API methods. These list API methods share a common structure, taking at least these two parameters: limit and offset.

Alternatively you may request pages by providing these two parameters: limit and page.

Pagination Parameters

Parameter	Default	Description
limit	10	A limit on the number of objects to be returned, between 1 and 100
offset	0	A cursor to use in pagination. The number of elements to skip.
page	1	A cursor to use in pagination. Uses the limit to calculate current offset.

Response Format

Parameter	Type	Description
data	array	The array of objects requested.
has_more	boolean	Whether or not there are more elements available after this request. If false, this list comprises the end of the set.
total_count	number	Number of total elements that exist.

Filter Parameters

For any resource you are querying via the top-level API you can pass any attributes of those objects to filter on.

An example query url might look like the following:

https://api.pagertree.com/user?name=austin

You can also pass modifiers to modify the filters. The modifiers must be in the query parameter ops and have the format <attribute_name>:<operation>, where operation is any of the following:

Operators

Name	Type	Comparison
equals	===	attribute === value
ne	!==	attribute !== value
lt	<	attribute < value
lte	<=	attribute <= value
gt	>	attribute > value
gte	>=	attribute >= value
beginsWith	string begins with	attribute.beginsWith(value)
contains	string or array contains	attribute.contains(value)

An example query url might look like the following:

https://api.pagertree.com/user?name=austin&ops=name:beginsWith

Account

An account represents your company organization.

The account object

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
active	boolean	Does the account have an active subscript (active or trialing).
name	string	The name of the account.
token_id	string	The unique identifier of the token to use for invites to join the account.
hippanotifications	boolean	Are HIPPA notification enabled?
stripe_customer_id	string	The Stripe customer id
stripe_subscription	object	The Stripe subscription object.
stripe_customer	object	The Stripe customer object.

Retrieve an account

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/account/:id

The above command returns JSON structured like this:

{
  "sid": "acc_H1fh_yx6z",
  "id": "acc_H1fh_yx6z",
  "updatedAt": "2018-04-27T00:03:06.098Z",
  "createdAt": "2018-04-27T00:02:50.419Z",
  "name": "PagerTree LLC",
  "setup_complete": 1524787386,
  "token_id": "tkn_ByGE2ukxpf",
  "hippanotifications": false,
  "active": true,
  "stripe_customer_id": "cus_CkpiEkrJ40EIJd",
  "stripe_customer": {...},
  "stripe_subscription": {...}
}

Definition

GET https://api.pagertree.com/account/:id

URL Parameters

Parameter	Description
id	The id of the account to retrieve

Update an account

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"hippanotifications": true}'\
  -X PUT \
  https://api.pagertree.com/user/:id

The above command returns JSON structured like this:

{
  "sid": "acc_H1fh_yx6z",
  "id": "acc_H1fh_yx6z",
  "updatedAt": "2018-04-27T00:03:06.098Z",
  "createdAt": "2018-04-27T00:02:50.419Z",
  "name": "PagerTree LLC",
  "setup_complete": 1524787386,
  "token_id": "tkn_ByGE2ukxpf",
  "hippanotifications": true,
  "active": true,
  "stripe_customer_id": "cus_CkpiEkrJ40EIJd",
  "stripe_customer": {...},
  "stripe_subscription": {...}
}

Definition

PUT https://api.pagertree.com/account/:id

URL Parameters

Parameter	Description
id	The id of the account to update

See the account object for all parameters.

Returns

The newly updated user object if the request succeeded. Returns an error otherwise.

Alert

A alert represents a message that must be sent to the user.

The alert object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"alt_HJ3eGW-6M",
  "createdAt":"2018-04-27T20:02:59.778Z",
  "source_id":"inc_H1DxGWbpG",
  "user_id":"usr_r1mnuJg6z",
  "channels":["push","email"],
  "type":"incident",
  "template":"notify",
  "data":["inc_H1DxGWbpG"]
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
source_id	string	The source that created this alert. Could be an incident, broadcast, user, or PagerTree self generated.
user_id	string	The id of the user that needs to be notified.
channels	array	An array of channels to notify this user on.
type	string	The type of alert.
template	string	The template to use.
data	array	An array of data ids, specific to the type and template.

Retrieve a alert

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/alert/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"alt_HJ3eGW-6M",
  "createdAt":"2018-04-27T20:02:59.778Z",
  "source_id":"inc_H1DxGWbpG",
  "user_id":"usr_r1mnuJg6z",
  "channels":["push","email"],
  "type":"incident",
  "template":"notify",
  "data":["inc_H1DxGWbpG"]
}

Definition

GET https://api.pagertree.com/alert/:id

URL Parameters

Parameter	Description
id	The id of the alert to retrieve

Returns

Returns a alert if a valid alert id was provided. Returns an error otherwise.

List all alerts

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/alert

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/alert

Returns

A paginated response with a data array property. Each item in the array is a alert object.

List all notifications for an lert

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/alert/:id/notifications

The above command returns JSON structured like this:

[
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
]

Definition

GET https://api.pagertree.com/alert/:id/notifications

URL Parameters

Parameter	Description
id	The id of the alert to get notifications for

Returns

A paginated response with a data array property. Each item in the array is a notification object.

Broadcast

A broadcast is mass alert that can be sent to users.

The broadcast object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "message":"SEV 1 security infiltration. All hands on deck!",
  "source_id":"usr_r1mnuJg6z",
  "user_ids":["usr_t2fJunzAk"],
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
message	string	The message to be sent.
source_id	string	The source user id that created the broadcast.
user_ids	array	An array of user ids that the broadcast will send to.

Create a broadcast

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"message":"SEV 1 security infiltration. All hands on deck!","source_id":"usr_r1mnuJg6z","user_ids":["usr_r1mnuJg6z"]}'\
  https://api.pagertree.com/broadcast

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"brd_H1NCdG-TM",
  "createdAt":"2018-04-27T21:40:28.469Z",
  "message":"SEV 1 security infiltration. All hands on deck!",
  "source_id":"usr_r1mnuJg6z",
  "user_ids":["usr_r1mnuJg6z"]
}

Definition

POST https://api.pagertree.com/broadcast

Body Parameters

Parameter	Description
message	The message to be sent.
source_id	The source user id that created the broadcast.
user_ids	An array of user ids that the broadcast will send to.

Returns

The newly created broadcast object if the request succeeded. Returns an error otherwise.

Retrieve a broadcast

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/broadcast/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"brd_H1NCdG-TM",
  "createdAt":"2018-04-27T21:40:28.469Z",
  "message":"SEV 1 security infiltration. All hands on deck!",
  "source_id":"usr_r1mnuJg6z",
  "user_ids":["usr_r1mnuJg6z"]
}

Definition

GET https://api.pagertree.com/broadcast/:id

URL Parameters

Parameter	Description
id	The id of the broadcast to retrieve

Returns

Returns a broadcast if a valid broadcast id was provided. Returns an error otherwise.

List all broadcasts

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/broadcast

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/broadcast

Returns

A paginated response with a data array property. Each item in the array is a broadcast object.

Event

An event represents a calendar event. It can be one time or recurring.

The event object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"evt_rJ0XMGWTM",
  "createdAt":"2018-04-27T21:12:05.774Z",
  "updatedAt":"2018-04-27T21:22:47.927Z",
  "schedule_id":"skd_BJzQnuklaG",
  "user_id":"usr_r1mnuJg6z",
  "start":1524898800,
  "end":1524985200,
  "repeat":false,
  "layer":2,
  "dow":[0,1,2,3,4,5,6],
  "frequency":1,
  "exceptions":[]
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
schedule_id	string	The schedule id that this event belongs to.
user_id	string	The user id that this event belongs to.
layer	number	The layer of this event.
start	number	A unix timestamp of when the event starts.
end	number	A unix timestamp of when the event ends.
repeat	boolean	Flag indicating if this is a reoccurring event.
repeatend	number	A unix timestamp of when the repeating event ends.
p_event_id	string	If this event is recurring, and a modified occurrence, the parent event id of the repeating event.
dow	array	Array of days of the week this event repeats on 0 (Sunday) - 6 (Saturday). Moment Day of Week
frequency	number	Number of days between repeats.
exceptions	object	An array of unix timestamps of the start date of the exceptions.

Create a event

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"schedule_id":"skd_BJzQnuklaG","user_id":"usr_r1mnuJg6z","start":1524898800,"end":1524985200}'\
  https://api.pagertree.com/event

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"evt_rJ0XMGWTM",
  "createdAt":"2018-04-27T21:12:05.774Z",
  "schedule_id":"skd_BJzQnuklaG",
  "user_id":"usr_r1mnuJg6z",
  "layer":1,
  "start":1524898800,
  "end":1524985200,
  "repeat":false,
  "dow":[1,2,3,4,5,6,7],
  "frequency":1,
  "exceptions":[]
}

Definition

POST https://api.pagertree.com/event

Body Parameters

Parameter	Description
schedule_id	The id of the schedule that this event belongs to.
user_id	The id of the user that this event belongs to.
start	The start timestamp (unix) of the event.
end	The end timestamp (unix) of the event.

See the event object for optional parameters.

Returns

The newly created event object if the request succeeded. Returns an error otherwise.

Retrieve a event

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/event/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"evt_S1mmhd1gaM",
  "createdAt":"2018-04-27T00:02:51.374Z",
  "updatedAt":"2018-04-27T21:30:46.258Z",
  "schedule_id":"skd_BJzQnuklaG",
  "repeat":true,
  "user_id":"usr_r1mnuJg6z",
  "layer":1,
  "start":1524726000,
  "end":1524812400,
  "dow":[1,2,3,4,5,6,7],
  "frequency":1,
  "exceptions": [
    {
      "start":1526022000,
      "event_id":null
    }
  ]
}

Definition

GET https://api.pagertree.com/event/:id

URL Parameters

Parameter	Description
id	The id of the event to retrieve

Returns

Returns a event if a valid event id was provided. Returns an error otherwise.

Update a event

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"layer": 2}'\
  -X PUT \
  https://api.pagertree.com/event/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"evt_rJ0XMGWTM",
  "createdAt":"2018-04-27T21:12:05.774Z",
  "updatedAt":"2018-04-27T21:22:47.927Z",
  "schedule_id":"skd_BJzQnuklaG",
  "user_id":"usr_r1mnuJg6z",
  "start":1524898800,
  "end":1524985200,
  "repeat":false,
  "layer":2,
  "dow":[1,2,3,4,5,6,7],
  "frequency":1,
  "exceptions":[]
}

Definition

PUT https://api.pagertree.com/event/:id

URL Parameters

Parameter	Description
id	The id of the event to update

See the event object for all parameters.

Returns

The newly updated event object if the request succeeded. Returns an error otherwise.

Delete a event

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X DELETE \
  https://api.pagertree.com/event/:id

Definition

DELETE https://api.pagertree.com/event/:id

URL Parameters

Parameter	Description
id	The id of the event to delete

Returns

A 204 - NO CONTENT on success or 404 - NOT FOUND on failure.

List all events

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/event

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/event

Returns

A paginated response with a data array property. Each item in the array is a event object.

Incident

A incident represents outage, event, or occurrence.

The incident object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "updatedAt":"2018-04-27T20:04:47.949Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "acknowledged":1524859483,
  "resolved":1524859487,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "d_user_id":"usr_r1mnuJg6z",
  "urgency":"critical",
  "status":"resolved",
  "workflows":[{...}],
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
lastlogin	number	A unix timestamp of the last login.
title	string	The title of the incident.
description	string	The description of the incident.
created	number	The unix timestamp of when the incident was created.
acknowledged	number	The unix timestamp of when the incident was acknowledged.
resolved	number	The unix timestamp of when the incident was resolved.
source_id	string	The id of the user or integration that created this incident.
d_team_id	string	The team id of the team that the incident is assigned to.
d_user_id	string	The user id of the user that acknowledged this incident.
urgency	string	The urgency of the incident.
status	string	The status of the incident.
workflows	array	Of workflow object indicating rejects, timeouts, and acknowledged for an incident workflow.

Create a incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"title":"CPU usage over 95%","description":"PROD APP 1 CPU load over 95% for 5 minutes.","urgency":"critical", "d_team_id":"tem_ByxQ3ukgTM"}'\
  https://api.pagertree.com/incident

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "urgency":"critical",
  "status":"open"
}

Definition

POST https://api.pagertree.com/incident

Body Parameters

Parameter	Description
title	The title of the incident.
description	The description of the incident.
d_team_id	The destination team id of the incident.

See the incident object for optional parameters.

Returns

The newly created incident object if the request succeeded. Returns an error otherwise.

Retrieve a incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/incident/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "updatedAt":"2018-04-27T20:04:47.949Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "acknowledged":1524859483,
  "resolved":1524859487,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "d_user_id":"usr_r1mnuJg6z",
  "urgency":"critical",
  "status":"resolved",
  "workflows":[{...}]
}

Definition

GET https://api.pagertree.com/incident/:id

URL Parameters

Parameter	Description
id	The id of the incident to retrieve

Returns

Returns a incident if a valid incident id was provided. Returns an error otherwise.

Update a incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"urgency": "high"}'\
  -X PUT \
  https://api.pagertree.com/incident/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "updatedAt":"2018-04-27T20:04:47.949Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "acknowledged":1524859483,
  "resolved":1524859487,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "d_user_id":"usr_r1mnuJg6z",
  "urgency":"high",
  "status":"resolved",
  "workflows":[{...}]
}

Definition

PUT https://api.pagertree.com/incident/:id

URL Parameters

Parameter	Description
id	The id of the incident to update

See the incident object for all parameters.

Returns

The newly updated incident object if the request succeeded. Returns an error otherwise.

Delete a incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X DELETE \
  https://api.pagertree.com/incident/:id

Definition

DELETE https://api.pagertree.com/incident/:id

URL Parameters

Parameter	Description
id	The id of the incident to delete

Returns

A 204 - NO CONTENT on success or 404 - NOT FOUND on failure.

List all incidents

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/incident

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/incident

Returns

A paginated response with a data array property. Each item in the array is a incident object.

Acknowledge an incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X POST
  https://api.pagertree.com/incident/:id/acknowledge

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "updatedAt":"2018-04-27T20:04:47.949Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "acknowledged":1524859483,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "d_user_id":"usr_r1mnuJg6z",
  "urgency":"critical",
  "status":"acknowledged",
  "workflows":[{...}]
}

Definition

POST https://api.pagertree.com/incident/:id/acknowledge

URL Parameters

Parameter	Description
id	The id of the incident to acknowledge

Returns

The newly acknowledged incident object if the request succeeded. Returns an error otherwise.

Resolve an incident

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X POST
  https://api.pagertree.com/incident/:id/resolve

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"inc_H1DxGWbpG",
  "createdAt":"2018-04-27T20:02:55.098Z",
  "updatedAt":"2018-04-27T20:04:47.949Z",
  "title":"CPU usage over 95%",
  "description":"PROD APP 1 CPU load over 95% for 5 minutes.",
  "created":1524859374,
  "acknowledged":1524859483,
  "resolved":1524859487,
  "source_id":"usr_r1mnuJg6z",
  "d_team_id":"tem_ByxQ3ukgTM",
  "d_user_id":"usr_r1mnuJg6z",
  "urgency":"high",
  "status":"resolved",
  "workflows":[{...}]
}

Definition

POST https://api.pagertree.com/incident/:id/resolve

URL Parameters

Parameter	Description
id	The id of the incident to resolve

Returns

The newly resolve incident object if the request succeeded. Returns an error otherwise.

Integration

A integration connects PagerTree to 3rd party applications.

The integration object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"int_Skbm3OJe6f",
  "createdAt":"2018-04-27T00:02:51.011Z",
  "updatedAt":"2018-04-27T19:38:47.220Z",
  "name":"Devops Email",
  "type":"email",
  "d_team_id":"tem_ByxQ3ukgTM",
  "urgency":"medium",
  "enabled":true
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
name	string	The name of the integration.
type	string	The type of the integration.
d_team_id	string	The destination team id for any incident created from this integration.
urgency	string	The urgency of the incident to be created.
enabled	boolean	If enabled the integration will create incidents, if not it will ignore incoming requests.

Create a integration

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"sid":"acc_H1fh_yx6z","enabled":true,"name":"Apex Ping Integration","type":"apexping","urgency":"critical","d_team_id":"tem_ByxQ3ukgTM"}'\
  https://api.pagertree.com/integration

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"int_BJOG0gZpz",
  "createdAt":"2018-04-27T19:46:24.394Z",
  "name":"Apex Ping Integration",
  "type":"apexping",
  "urgency":"critical",
  "d_team_id":"tem_ByxQ3ukgTM",
  "enabled": true
}

Definition

POST https://api.pagertree.com/integration

Body Parameters

Parameter	Description
name	The name of the integration.
type	The type of the integration.
d_team_id	The destination team id for any incident created from this integration.

See the integration object for optional parameters.

Returns

The newly created integration object if the request succeeded. Returns an error otherwise.

Retrieve a integration

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/integration/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"int_BJOG0gZpz",
  "createdAt":"2018-04-27T19:46:24.394Z",
  "updatedAt":"2018-04-27T19:50:29.785Z",
  "name":"Apex Ping Integration",
  "type":"apexping",
  "urgency":"critical",
  "d_team_id":"tem_ByxQ3ukgTM",
  "enabled": true
}

Definition

GET https://api.pagertree.com/integration/:id

URL Parameters

Parameter	Description
id	The id of the integration to retrieve

Returns

Returns a integration if a valid integration id was provided. Returns an error otherwise.

Update a integration

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"enabled": "false"}'\
  -X PUT \
  https://api.pagertree.com/integration/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"int_BJOG0gZpz",
  "createdAt":"2018-04-27T19:46:24.394Z",
  "updatedAt":"2018-04-27T19:50:29.785Z",
  "name":"Apex Ping Integration",
  "type":"apexping",
  "urgency":"critical",
  "d_team_id":"tem_ByxQ3ukgTM",
  "enabled": false
}

Definition

PUT https://api.pagertree.com/integration/:id

URL Parameters

Parameter	Description
id	The id of the integration to update

See the integration object for all parameters.

Returns

The newly updated integration object if the request succeeded. Returns an error otherwise.

Delete a integration

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X DELETE \
  https://api.pagertree.com/integration/:id

Definition

DELETE https://api.pagertree.com/integration/:id

URL Parameters

Parameter	Description
id	The id of the integration to delete

Returns

A 204 - NO CONTENT on success or 404 - NOT FOUND on failure.

List all integrations

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/integration

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/integration

Returns

A paginated response with a data array property. Each item in the array is a integration object.

Log

A log message associated with a resource.

The log object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"log_ByFxMWWpM",
  "createdAt":"2018-04-27T20:02:57.110Z",
  "owner_id":"inc_H1DxGWbpG",
  "content":"Created by usr_r1mnuJg6z"
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
owner_id	string	The resource that owns this log.
source_id	string	The resource that created this log.
content	string	A message or data.

Create a log

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"owner_id":"inc_H1DxGWbpG","source_id":"usr_r1mnuJg6z","content":"Working on a resolution now."}'\
  https://api.pagertree.com/log

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"log_Skrc0zbaG",
  "createdAt":"2018-04-27T22:05:00.610Z",
  "owner_id":"inc_H1DxGWbpG",
  "source_id":"usr_r1mnuJg6z",
  "content":"Working on a resolution now."
}

Definition

POST https://api.pagertree.com/log

Body Parameters

Parameter	Description
owner_id	The resource that owns this log.
content	A message or data.

See the log object for optional parameters.

Returns

The newly created user object if the request succeeded. Returns an error otherwise.

Retrieve a log

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/log/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"log_Skrc0zbaG",
  "createdAt":"2018-04-27T22:05:00.610Z",
  "owner_id":"inc_H1DxGWbpG",
  "source_id":"usr_r1mnuJg6z",
  "content":"Working on a resolution now."
}

Definition

GET https://api.pagertree.com/log/:id

URL Parameters

Parameter	Description
id	The id of the log to retrieve

Returns

Returns a log if a valid log id was provided. Returns an error otherwise.

List all logs

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/log

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/log

Returns

A paginated response with a data array property. Each item in the array is a log object.

Notification

A notification represents a message that was sent to a user on a specific channel.

The notification object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"ntf_BJTgzZZpf",
  "createdAt":"2018-04-27T20:03:00.736Z",
  "subject":"Incident inc_H1DxGWbpG",
  "message":"CPU usage over 95%\r\n",
  "channel":"push",
  "status":"sent",

  "alert_id":"alt_HJ3eGW-6M",
  "user_id":"usr_r1mnuJg6z",
  "from":"PagerTree Push Service",
  "to":"usr_r1mnuJg6z",
  "sent":1524859380,
  "thirdparty_id":"6187714295308613000",
  "repeated":false,
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
subject	string	The subject that will be used for Email and Push notifications.
message	string	The body of the messsage.
channel	string	The channel this notification was sent on.
status	string	The status of the notification.
alert_id	string	The alert that triggered this notification.
user_id	string	The user this alert was sent to.
to	string	The email, phone, slack user, or user id this notification was sent to.
from	string	The email, phone, slack bot, or service this notification was sent from.
sent	number	A unix timestamp of when the notification sent from PagerTree.
delivered	number	A unix timestamp of when the notification was delivered. (if supported)
repeated	boolean	For voice notifications, flag indicating if the notification has been repeated.

Retrieve a notification

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/notification/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"ntf_BJTgzZZpf",
  "createdAt":"2018-04-27T20:03:00.736Z",
  "subject":"Incident inc_H1DxGWbpG",
  "message":"CPU usage over 95%\r\n",
  "channel":"push",
  "status":"sent",

  "alert_id":"alt_HJ3eGW-6M",
  "user_id":"usr_r1mnuJg6z",
  "from":"PagerTree Push Service",
  "to":"usr_r1mnuJg6z",
  "sent":1524859380,
  "thirdparty_id":"6187714295308613000",
  "repeated":false,
}

Definition

GET https://api.pagertree.com/notification/:id

URL Parameters

Parameter	Description
id	The id of the notification to retrieve

Returns

Returns a notification if a valid notification id was provided. Returns an error otherwise.

Schedule

A schedule represents an on-call schedule for a team. It defines escalation rules and repetitions. Events and [Teams][#the-team-object] point to a schedule.

The schedule object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"skd_HJ-awlxZ6M",
  "createdAt":"2018-04-27T18:48:04.614Z",
  "updatedAt":"2018-04-27T19:23:34.631Z",
  "repeat":0,
  "rules":[
    {
      "layer":1,
      "timeout":5
    },{
      "layer":2,
      "timeout":10
    },{
      "layer":3,
      "timeout":15
    }
  ],
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
repeat	number	Number of repetitions to repeat the escalation layers before dropping an incident.
rules	array	An array of objects comprised of layer and timeout (in minutes).

Retrieve a schedule

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/schedule/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"skd_HJ-awlxZ6M",
  "createdAt":"2018-04-27T18:48:04.614Z",
  "updatedAt":"2018-04-27T19:23:34.631Z",
  "repeat":0,
  "rules":[
    {
      "layer":1,
      "timeout":5
    },{
      "layer":2,
      "timeout":10
    },{
      "layer":3,
      "timeout":15
    }
  ],
}

Definition

GET https://api.pagertree.com/schedule/:id

URL Parameters

Parameter	Description
id	The id of the schedule to retrieve

Returns

Returns a schedule if a valid schedule id was provided. Returns an error otherwise.

Update a schedule

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"rules":[{"layer":1,"timeout":"6"},{"layer":2,"timeout":7},{"layer":3,"timeout":8}]}'\
  -X PUT \
  https://api.pagertree.com/schedule/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"skd_HJ-awlxZ6M",
  "createdAt":"2018-04-27T18:48:04.614Z",
  "updatedAt":"2018-04-27T19:23:34.631Z",
  "repeat":0,
  "rules":[
    {
      "layer":1,
      "timeout":6
    },{
      "layer":2,
      "timeout":7
    },{
      "layer":3,
      "timeout":8
    }
  ],
}

Definition

PUT https://api.pagertree.com/schedule/:id

URL Parameters

Parameter	Description
id	The id of the schedule to update

See the schedule object for all parameters.

Returns

The newly updated schedule object if the request succeeded. Returns an error otherwise.

List all current events for a schedule

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/schedule/:id/currentevents

The above command returns JSON structured like this:

[
  {
    "sid":"acc_H1fh_yx6z",
    "id":"evt_rJ0XMGWTM",
    "createdAt":"2018-04-27T21:12:05.774Z",
    "updatedAt":"2018-04-27T21:22:47.927Z",
    "schedule_id":"skd_BJzQnuklaG",
    "user_id":"usr_r1mnuJg6z",
    "start":1524898800,
    "end":1524985200,
    "repeat":false,
    "layer":2,
    "dow":[1,2,3,4,5,6,7],
    "frequency":1,
    "exceptions":[]
  }
]

Definition

GET https://api.pagertree.com/schedule/:id/currentevents

URL Parameters

Parameter	Description
id	The id of the schedule to get current events for

Returns

An array of any events in which the schedule is currently on-call. Each item in the array is a event object.

Team

A team represents an actual or logical team within your organization. It is comprised of users that are called team members.

The team object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"tem_ByxQ3ukgTM",
  "createdAt":"2018-04-27T00:02:51.010Z",
  "updatedAt":"2018-04-27T00:03:25.867Z",
  "name":"Devops",
  "member_user_ids":["usr_r1mnuJg6z"],
  "schedule_id":"skd_BJzQnuklaG"
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
name	string	The name of the team.
description	string	The description of the of the team.
member_user_ids	array	An array of user ids that are the team members of this team.
schedule_id	string	The on-call schedule id that belongs to this team.

Create a team

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"name": "DevOps"}'\
  https://api.pagertree.com/team

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"tem_ByxQ3ukgTM",
  "createdAt":"2018-04-27T00:02:51.010Z",
  "name":"Devops",
  "member_user_ids":[],
  "schedule_id":"skd_BJzQnuklaG"
}

Definition

POST https://api.pagertree.com/team

Body Parameters

Parameter	Description
name	The name of the team.

See the team object for optional parameters.

Returns

The newly created team object if the request succeeded. Returns an error otherwise.

Retrieve a team

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/team/:id

The above command returns JSON structured like this:

{
  "id":"tem_ByTvll-6M",
  "sid":"acc_H1fh_yx6z",
  "createdAt":"2018-04-27T18:48:04.610Z",
  "updatedAt":"2018-04-27T18:56:30.794Z",
  "name":"Devops",
  "member_user_ids":["usr_r1mnuJg6z"],
  "schedule_id":"skd_HJ-awlxZ6M"
}

Definition

GET https://api.pagertree.com/team/:id

URL Parameters

Parameter	Description
id	The id of the team to retrieve

Returns

Returns a team if a valid team id was provided. Returns an error otherwise.

Update a team

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"member_user_ids": ["usr_r1mnuJg6z"]}'\
  -X PUT \
  https://api.pagertree.com/team/:id

The above command returns JSON structured like this:

{
  "id":"tem_ByTvll-6M",
  "sid":"acc_H1fh_yx6z",
  "createdAt":"2018-04-27T18:48:04.610Z",
  "updatedAt":"2018-04-27T18:56:30.794Z",
  "name":"Devops",
  "member_user_ids":["usr_r1mnuJg6z"],
  "schedule_id":"skd_HJ-awlxZ6M"
}

Definition

PUT https://api.pagertree.com/team/:id

URL Parameters

Parameter	Description
id	The id of the team to update

See the team object for all parameters.

Returns

The newly updated team object if the request succeeded. Returns an error otherwise.

Delete a team

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X DELETE \
  https://api.pagertree.com/team/:id

Definition

DELETE https://api.pagertree.com/team/:id

URL Parameters

Parameter	Description
id	The id of the team to delete

Returns

A 204 - NO CONTENT on success or 404 - NOT FOUND on failure.

List all teams

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/team

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/team

Returns

A paginated response with a data array property. Each item in the array is a team object.

Token

A token is a security feature that allows anonymous access to resources.

The token object

Example Response

{
  "sid":"acc_H1fh_yx6z",
  "id":"tkn_ByGE2ukxpf",
  "createdAt":"2018-04-27T00:02:51.863Z",
  "resource_id":"acc_H1fh_yx6z",
  "sequence":"17475d2c-eed3-44ee-9c82-db594721d303"
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
resource_id	string	The resource access has been granted to.
sequence	string	A UUID that grants the access.

Retrieve a token

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/token/:id

The above command returns JSON structured like this:

{
  "sid":"acc_H1fh_yx6z",
  "id":"tkn_ByGE2ukxpf",
  "createdAt":"2018-04-27T00:02:51.863Z",
  "resource_id":"acc_H1fh_yx6z",
  "sequence":"17475d2c-eed3-44ee-9c82-db594721d303"
}

Definition

GET https://api.pagertree.com/token/:id

URL Parameters

Parameter	Description
id	The id of the token to retrieve

Returns

Returns a token if a valid token id was provided. Returns an error otherwise.

User

A user represents an actual person in your organization.

The user object

Example Response

{
  "sid": "acc_H1fh_yx6z",
  "id": "usr_r1mnuJg6z",
  "createdAt": "2018-04-27T00:02:50.662Z",
  "updatedAt": "2018-04-27T15:35:41.139Z",
  "lastlogin": 1524787371,
  "name": "Austin",
  "email": "austinrmiller1991@gmail.com",
  "preferences": {
      "alert_slack": false,
      "alert_email": true,
      "alert_voice": false,
      "report_performance": true,
      "report_oncall": true,
      "timezone": "America/Los_Angeles",
      "wizard_dragdrop": true,
      "alert_push": true,
      "alert_sms": false,
      "wizard_quickcreate": true
  },
   "roles": {
       "broadcast": true,
       "admin": true,
       "admin_billing": true
   }
}

Parameter	Type	Description
sid	string	Security identifier for the object.
id	string	Unique identifier for the object.
createdAt	timestamp	When this object was first created.
updatedAt	timestamp	When this object last updated.
lastlogin	number	A unix timestamp of the last login.
name	string	The name of the user.
email	string	The email of the user.
email_verfied	number	A unix timestamp of when the user verified their email.
email_blocked	boolean	Flag indicating if PagerTree blocked this users email because of a spam or bounce response.
phone	string	The phone number of the user
phone_verified	number	A unix timestamp of when the user verified their phone.
phone_blocked	boolean	Flag indicating if PagerTree blocked this users phone because of a misuse.
preferences	object	A hash of user preferences
roles	object	A hash of user roles

Create a user

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"name": "Austin", "email": "austinrmiller1991@gmail.com"}'\
  https://api.pagertree.com/user

The above command returns JSON structured like this:

{
  "sid": "acc_H1fh_yx6z",
  "id": "usr_r1mnuJg6z",
  "createdAt": "2018-04-27T00:02:50.662Z",
  "name": "Austin",
  "email": "austinrmiller1991@gmail.com",
  "preferences": {
      "alert_push": true,
      "alert_email": true,
      "alert_email": true,
      "alert_voice": false,
      "alert_slack": false,
      "report_performance": true,
      "report_oncall": true,
  },
   "roles": {}
}

Definition

POST https://api.pagertree.com/user

Body Parameters

Parameter	Description
name	The name of the user.
email	The email of the user.

See the user object for optional parameters.

Returns

The newly created user object if the request succeeded. Returns an error otherwise.

Retrieve a user

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/user/:id

The above command returns JSON structured like this:

{
  "sid": "acc_H1fh_yx6z",
  "id": "usr_r1mnuJg6z",
  "createdAt": "2018-04-27T00:02:50.662Z",
  "updatedAt": "2018-04-27T15:35:41.139Z",
  "lastlogin": 1524787371,
  "name": "Austin",
  "email": "austinrmiller1991@gmail.com",
  "preferences": {
      "alert_slack": false,
      "alert_email": true,
      "alert_voice": false,
      "report_performance": true,
      "report_oncall": true,
      "timezone": "America/Los_Angeles",
      "wizard_dragdrop": true,
      "alert_push": true,
      "alert_sms": false,
      "wizard_quickcreate": true
  },
   "roles": {
       "broadcast": true,
       "admin": true,
       "admin_billing": true
   }
}

Definition

GET https://api.pagertree.com/user/:id

URL Parameters

Parameter	Description
id	The id of the user to retrieve

Returns

Returns a user if a valid user id was provided. Returns an error otherwise.

Update a user

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -d '{"name": "Austin Miller"}'\
  -X PUT \
  https://api.pagertree.com/user/:id

The above command returns JSON structured like this:

{
  "sid": "acc_H1fh_yx6z",
  "id": "usr_r1mnuJg6z",
  "createdAt": "2018-04-27T00:02:50.662Z",
  "updatedAt": "2018-04-27T15:35:41.139Z",
  "name": "Austin Miller",
  "email": "austinrmiller1991@gmail.com",
  "preferences": {
      "alert_slack": false,
      "alert_email": true,
      "alert_voice": false,
      "report_performance": true,
      "report_oncall": true,
      "timezone": "America/Los_Angeles",
      "wizard_dragdrop": true,
      "alert_push": true,
      "alert_sms": false,
      "wizard_quickcreate": true
  },
   "roles": {
       "broadcast": true,
       "admin": true,
       "admin_billing": true
   }
}

Definition

PUT https://api.pagertree.com/user/:id

URL Parameters

Parameter	Description
id	The id of the user to update

See the user object for all parameters.

Returns

The newly updated user object if the request succeeded. Returns an error otherwise.

Delete a user

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  -X DELETE \
  https://api.pagertree.com/user/:id

Definition

DELETE https://api.pagertree.com/user/:id

URL Parameters

Parameter	Description
id	The id of the user to delete

Returns

A 204 - NO CONTENT on success or 404 - NOT FOUND on failure.

List all users

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/user

The above command returns JSON structured like this:

{
  "data": [
    {...},
    {...},
  ],
  "has_more": false,
  "total_count": 2
}

Definition

GET https://api.pagertree.com/user

Returns

A paginated response with a data array property. Each item in the array is a user object.

List all current events for a user

Example Request

curl -H "Content-Type: application/json" \
  -H "Authorization: <token>" \
  https://api.pagertree.com/user/:id/currentevents

The above command returns JSON structured like this:

[
  {
    "sid":"acc_H1fh_yx6z",
    "id":"evt_rJ0XMGWTM",
    "createdAt":"2018-04-27T21:12:05.774Z",
    "updatedAt":"2018-04-27T21:22:47.927Z",
    "schedule_id":"skd_BJzQnuklaG",
    "user_id":"usr_r1mnuJg6z",
    "start":1524898800,
    "end":1524985200,
    "repeat":false,
    "layer":2,
    "dow":[1,2,3,4,5,6,7],
    "frequency":1,
    "exceptions":[]
  }
]

Definition

GET https://api.pagertree.com/user/:id/currentevents

URL Parameters

Parameter	Description
id	The id of the user to get current events for

Returns

An array of any events in which the user is currently on-call for. Each item in the array is a event object.